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[SOLVED] Header Image Not Displaying

Old Feb 28, 2014, 03:08 PM
2 posts · Feb 2014
Central Florida
I administer a site for a client (http://ralphwhitecompany.com, built by someone else before I was hired), and on the client site, there used to be a header image at the top of the page. (See: http://web.archive.org/web/201306162...tecompany.com/) Sometime after I got here, the header stopped displaying. I didn't notice until today, as I usually only work in the back end.

I've tried following the steps in the configuration panel to get the header back, load a new header image, but I can't get the header to display.

Is there something I'm missing?

Running Atahualpa 3.7.12 on WordPress 3.3.1.

Header image is located both at http://ralphwhitecompany.com/wp-cont...der/header.jpg AND http://ralphwhitecompany.com/wp-cont...der/header.jpg
Old Feb 28, 2014, 04:15 PM
juggledad's Avatar
23,765 posts · Mar 2009
OSX 10.11.5 WP 4.x Atahualpa(all) Safari, Firefox, Chrome
1) make sure '%image' is in the ATO->Style & edit HEADER AREA->Configure Header Area
2) go to ATO->Image Location and make sure 'Relative location of images?' is set to 'wp-content' and Images Directory' is set to 'ata-images' and hit SAVE

if that doesn't fix it, disable all plugins and see if there is a conflict
"Tell me and I forget, teach me and I may remember, involve me and I learn." - Benjamin Franklin
Juggledad | Forum Moderator/Support
Old Apr 18, 2014, 10:01 AM
2 posts · Feb 2014
Central Florida
Thanks for the help, worked brilliantly!

Sorry for the delay in response - I didn't see your post until this morning.


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