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[SOLVED] Thumbnail Cropping Not Working


  #1  
Old Jul 2, 2013, 02:59 PM
New WordPress Fan
 
141 posts · Jul 2010
Using Wordpress 3.5.2 and Atahualpa 3.7.12, with plugins including Post-Page Associator.

When I load a long, narrow picture of a person (full body) in a post, the excerpt of the post generated by Post-Page Associator shows a thumbnail with the person's head cut off.

In trying to fix this, I went to Media Library, and tried to Edit and Crop just the thumbnail of the original photo. However, after Cropping, when I click "Save" below the cropping screen, nothing happens. When I clicked "Update" (in the right column on the edit photo page), it appears to Save, but no change is made to the thumbnail, and the problem persists.

I want the full post to show the full-length image of the person (so am not selecting Thumbnail size when uploading the image to the post). But, I want the thumbnail in the excerpt of the post generated on a page of the site by Post-Page Associator to be cropped so that it will show the head of the person.

How to fix this?

Many thanks in advance for any help.
  #2  
Old Jul 2, 2013, 04:01 PM
juggledad's Avatar
juggledad
 
23,575 posts · Mar 2009
OSX 10.11.5 WP 4.x Atahualpa(all) Safari, Firefox, Chrome
what happens if you use twenty-twelve?
i.e. is it a theme, plugin or wordpress issue?
  #3  
Old Jul 6, 2013, 01:24 PM
New WordPress Fan
 
141 posts · Jul 2010
Thank you, Juggledad. It turned out to be a plugin problem. Plugin appears to crop its own thumbnail, and requires fresh upload of photo from computer to generate a thumbnail. Does not recognize Media Gallery settings, as it cannot generate a thumbnail upon upload from the Media Gallery.

So therefore, I found a (somewhat clumsy) work-around. Upload a perfectly cropped thumbnail somewhere within the post directly from my computer -- which generates the thumbnail I want in the excerpt. Then place the full photo into the post from the Media Gallery - which the plugin does not recognize - so no distorted thumbnail generated.

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