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Header Disappeared with Upgrade


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  #1  
Old May 13, 2012, 12:33 PM
blondie
 
5 posts · Jul 2011
Hello - I just upgraded to the latest version of Atahualpa and now my header will not appear. I have reloaded it via Filezilla twice and still nothing. Also in previous versions there was a setting in the theme options to place the name of the header image but I am not seeing that with this version. Please help!
  #2  
Old May 13, 2012, 01:10 PM
juggledad's Avatar
juggledad
 
22,263 posts · Mar 2009
OSX 10.8.5 WP 3.8.x Atahualpa 3.7.x Safari 6.x Firefox 25 XP
What version of ataualpa and WP?
What is the url?
Quote:
in previous versions there was a setting in the theme options to place the name of the header image
nothing has changed, the header iages go int the images/header folder
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  #3  
Old May 13, 2012, 03:41 PM
blondie
 
5 posts · Jul 2011
Version 3.32 for Wordpress; version 3.76 for Atahualpa. My url is www.medicalgradeoils.com

Thank you!
  #4  
Old May 13, 2012, 03:53 PM
blondie
 
5 posts · Jul 2011
In looking at the html code, it appears my header had a different name the first time I loaded it. I had to reinstall everything because my site was hacked so when I uploaded the style files and then reloaded my header image, I did not see that the names were different so I will correct that now.
  #5  
Old May 13, 2012, 05:46 PM
blondie
 
5 posts · Jul 2011
Still no header.
  #6  
Old May 13, 2012, 07:09 PM
juggledad's Avatar
juggledad
 
22,263 posts · Mar 2009
OSX 10.8.5 WP 3.8.x Atahualpa 3.7.x Safari 6.x Firefox 25 XP
the header image is
HTML Code:
http://medicalgradeoils.com/wp-content/themes/atahualpa/images/header/MedicalGradeOils_Header1.jpg
but when I put that in the browser address br, I get a '403 Forbidden'

this coul be caused because teh file isn't in that folder
the name is misspelled (case IS important)
the file permissions are wrong

check these all out. If you can't put the full url in the address bar and see the image then WordPress can't display it eithor.
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"Tell me and I forget, teach me and I may remember, involve me and I learn." - Benjamin Franklin
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  #7  
Old May 15, 2012, 07:40 PM
blondie
 
5 posts · Jul 2011
I have reinstalled everything again with the same issue. I believe I need to also delete all files through Filezilla so I have removed the database, Atahualpa and Wordpress through my server and then also deleted the files through ftp. I believe there may have been some overlap there. At any rate, I will start fresh rather than investing any more time in searching for the issue. I'll let you know if I have any further issues. I have created many sites in the past with Atahualpa so this is a mystery to me!

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