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Wordpress Themes - WP Forum at BFA » WordPress Themes » Atahualpa 3 Wordpress theme » New Versions, & Updating »

[SOLVED] Atahualpa 3.7.11 Update - Lost Header Image - Blue Question Mark Instead


  #1  
Old Mar 26, 2013, 12:54 PM
Benji31
 
3 posts · Mar 2013
Hey,

First timer here.. Just updated my website to the new version and like a right newb I just pressed update without backing up anything first. I only use one header image but it now doesn't display at all. All that shows is a blue box with a question mark in it!

I've read through the 'save header imagine across updates' thread and tried uploading the image again in a new folder as suggested and then pointing the theme settings towards it but it still displays the same blue box with a question mark...

Couldn't find anything else on this in the forum, any idea's?

urls - firstfriendsltd.co.uk

Thanks in advance!

Ben
  #2  
Old Mar 26, 2013, 02:44 PM
juggledad's Avatar
juggledad
 
23,686 posts · Mar 2009
OSX 10.11.5 WP 4.x Atahualpa(all) Safari, Firefox, Chrome
What are the file permissions for your header image?
what folede did you put it in - exact spelling?
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Last edited by juggledad; Mar 26, 2013 at 03:02 PM.
  #3  
Old Mar 26, 2013, 08:05 PM
Benji31
 
3 posts · Mar 2013
files permissions at 0644 and the file is - default_header.jpg...
  #4  
Old Mar 26, 2013, 08:32 PM
juggledad's Avatar
juggledad
 
23,686 posts · Mar 2009
OSX 10.11.5 WP 4.x Atahualpa(all) Safari, Firefox, Chrome
Is that a header image or logo image? ie, do you have %image, %logo or both in the 'Configure Header Area' option?
__________________
"Tell me and I forget, teach me and I may remember, involve me and I learn." - Benjamin Franklin
Juggledad | Forum Moderator/Support
  #5  
Old Mar 27, 2013, 03:23 AM
Benji31
 
3 posts · Mar 2013
Problem solved... I had %logo, changed it to %image and now it works.

I feel stupid... ha

Thanks for your help!

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atahualpa 3.7.11, header image, question mark

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