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Wordpress Themes - WP Forum at BFA » WordPress Themes » Atahualpa 3 Wordpress theme » Center area post/pages » Comments, trackbacks & pings »

Disable comments


  #1  
Old Jul 17, 2012, 02:51 PM
Harald
 
72 posts · Mar 2010
I have a problem with the comment box on all single product pages with wp-e-commerce. I have disabled comments in settings and there no comment box on "normal" pages, but on all single productpages there still is. How can I turn it off. I don't know what to do.

I use:
Wordpress 3.4.1
Atahualpa 3.7.7
wp-e-commerce 3.8.8.5

and this is a link to a product page http://www.aferdsjo.se/?wpsc-product=KTA-XE667K2-4G

Please let me know if you have any suggestions on how to solve this.
  #2  
Old Jul 17, 2012, 02:57 PM
juggledad's Avatar
juggledad
 
23,550 posts · Mar 2009
OSX 10.11.5 WP 4.x Atahualpa(all) Safari, Firefox, Chrome
Do you have the 'allow comments on 'page' pages' option set to NO?
In the comments options section
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  #3  
Old Jul 17, 2012, 04:04 PM
Harald
 
72 posts · Mar 2010
Hi juggledad
Yes it is set to no. The comments only show up on product pages. That is the strange thing. All those product pages are generated by wp-e-commerce as far as I understand.
  #4  
Old Jul 17, 2012, 09:39 PM
juggledad's Avatar
juggledad
 
23,550 posts · Mar 2009
OSX 10.11.5 WP 4.x Atahualpa(all) Safari, Firefox, Chrome
Did you disable comments at dashboard->settings->discussions ?
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  #5  
Old Jul 18, 2012, 02:02 AM
Harald
 
72 posts · Mar 2010
Yes I did that too. I had not checked the box where one has to be logged in to comments, so I did that to see what happens. When I did I get the message that I have to be logged in to comment. I does that even when comments are set to no in the places you have asked.
As I said, this does only happen on the product pages in wp-e-commerce.
  #6  
Old Jul 18, 2012, 05:20 AM
juggledad's Avatar
juggledad
 
23,550 posts · Mar 2009
OSX 10.11.5 WP 4.x Atahualpa(all) Safari, Firefox, Chrome
You need to ask the plugin people about this since they are building the page.
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"Tell me and I forget, teach me and I may remember, involve me and I learn." - Benjamin Franklin
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  #7  
Old Jul 18, 2012, 04:30 PM
Harald
 
72 posts · Mar 2010
Yes I know, sorry. I have tried, but they don't have good customer service. So I took a chance trying here since you where able to help me with the shopping cart widget not showing up on the same pages I am talking about now. Thought that it maybe was a similar issue.
  #8  
Old Nov 25, 2013, 06:39 PM
dwsproduction
 
5 posts · Nov 2013
This one stumped me for a while too and other suggested solutions didn't work. I also noticed some products had no comment boxes and others did.

Here is the solution for my particular problem; Try editing the actual product, go down to Advanced Settings, and right at the bottom of this section use the dropdown menu under Enable Comments and change it to No.

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