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Cannot access WP blog admin..dashboard etc. after automatic update yesterday 6/28/12


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  #1  
Old Jun 29, 2012, 04:21 PM
EDHUK
 
4 posts · Jun 2012
I have updated using the automatic method before without problems. Yesterday I used the automatic update again but now I cannot access our band blog. I receive the following error code when trying to go to dashboard.
Fatal error: Call to undefined function wp_is_mobile() in /home/content/10/7985910/html/wp-admin/index.php on line 22

I have looked on the net and see many instances of problems like mine but no resoultion of problem. I am unable to access any files so cannot make changes.

Any thoughts much appreciated.

Cheers, Dave
  #2  
Old Jun 29, 2012, 04:24 PM
lmilesw's Avatar
lmilesw
 
10,099 posts · Jul 2009
Central New York State USA
Link to sight? Are you saying you don't have ftp access?
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  #3  
Old Jun 29, 2012, 04:35 PM
juggledad's Avatar
juggledad
 
22,263 posts · Mar 2009
OSX 10.8.5 WP 3.8.x Atahualpa 3.7.x Safari 6.x Firefox 25 XP
sis you update the Theme or WP?

If the theme, do a manual update
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  #4  
Old Jun 29, 2012, 05:14 PM
EDHUK
 
4 posts · Jun 2012
Quote:
Originally Posted by juggledad
sis you update the Theme or WP?

If the theme, do a manual update
I updated the WP but clearly the uatonatic update had a problem.
  #5  
Old Jun 29, 2012, 05:15 PM
EDHUK
 
4 posts · Jun 2012
Quote:
Originally Posted by lmilesw
Link to sight? Are you saying you don't have ftp access?
I don't have ftp access.
  #6  
Old Jun 29, 2012, 05:21 PM
juggledad's Avatar
juggledad
 
22,263 posts · Mar 2009
OSX 10.8.5 WP 3.8.x Atahualpa 3.7.x Safari 6.x Firefox 25 XP
if you updated WP and it failed and you don't have FTP access you are in trouble and need to call your host's support group and ask for help. There is nothing we can do other than tell you to call them
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  #7  
Old Jun 29, 2012, 05:32 PM
EDHUK
 
4 posts · Jun 2012
Thought that might be the case. Very much appreciate your quick reply. Cheers,
David

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