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WP Atahualpa and other themes not working properly on new host


  #1  
Old Feb 28, 2012, 05:40 PM
peter achutha
 
9 posts · Feb 2012
Malaysia
Hi,

My original site is here http://bachutha.drpetersnews.com/. I am transferring everything to a new host. It it has been one long nightmare. The new site is here http://bachutha.com

The first time I transferred the site about 6 days ago, I imported the db -sql import, the WP (Tools Import) and and copied the Athualpa subdirectory. I ran into unbelievable amount of

"Error establishing a database connection".

My original site (and other website http://www.drpetersnews.com - multi-domain site) went off line with

"Sorry for the inconvenience!
The filesystem mounted at / on this server is running out of disk space. cPanel operations have been temporarily suspended to prevent something bad from happening. Please ask your system admin to remove any files not in use on that partition."

I was stuck because I couldn't go back to my old server and down load the files again. After many tries of installing fresh Atahualpa (download from WP)..., deleting & creating a new db (empty) file... and importing into WP the XML files.... It started to work.

The next day the site went blank. I could log into WP as administrator but could not view the site as a visitor - blank screen.

Switched to Twenty ten and twenty eleven theme the screens came back ... the website was visible. Everything looks ok in 2010 and 2011 themes. In Atahualpa the thumbnails in the excerpts did not show. Then tried changing settings, tried changing to full post (WP Settings / Reading), imported Atahualpa settings,.... didn't work. Deleted whole site and reinstalled WP, Installed fresh Atahualpa and imported data (WP tools / import) with new empty db. It looked like it was working - except thumbnails in excerpts missing.

Next day, thumbnails missing in excerpts. Then read me links in excerpts didn't work. Now I really do not know what to do.

I began searching for alternative theme. Tried a few looked okay by not happy with theme design. Spent almost 6 hours searching for more themes. Tried out many themes. ... Then I noticed all those tested alternative themes began to give similar problems as with Atahualpa - thumbnails missing and read me links on excerpts not working.

I have removed & installed all plugins but no difference with or without plugin.

Now I am very stuck and the old host is closing shop in about 30 days.

What should I do to get it working correctly like my old site?

- Peter
  #2  
Old Feb 28, 2012, 05:58 PM
juggledad's Avatar
juggledad
 
23,682 posts · Mar 2009
OSX 10.11.5 WP 4.x Atahualpa(all) Safari, Firefox, Chrome
The two sites look the same to me
__________________
"Tell me and I forget, teach me and I may remember, involve me and I learn." - Benjamin Franklin
Juggledad | Forum Moderator/Support
  #3  
Old Feb 28, 2012, 07:23 PM
peter achutha
 
9 posts · Feb 2012
Malaysia
Hi juggledad,

Thanks for responding quickly. My old site (http://bachutha.drpetersnews.com) is still active but not as bachutha.com but as a subdomain of http://www.drpetersnews.com. The new site is now http://bachutha.com after dns propagation. They are supposed to be identical and the old site will be deleted within 30 days.

From the old site (http://bachutha.drpetersnews.com) you can see how beautifully Atahualpa works ... really loved it. But the new site (http://bachutha.com) has too many problems.

When you visit the new site many excerpts will not open up to a full page. Many times the thumbnails didn't show in the excerpts - for example if you click on the 'Food' category and select one of the options eg bread or pizza.

Thanks,
Peter
  #4  
Old Feb 29, 2012, 03:12 AM
peter achutha
 
9 posts · Feb 2012
Malaysia
Hi juggledad,

I just noticed that those excerpts where "continue reading ... " links work ie switches to the linked post and shows the whole page, have the top title as a link. Those excerpts that the "continue reading ..." links that do not work ie not switch to the respective post and display whole post page, have titles that are not linked to anything. Why are there always two titles?

Thanks,
Peter
  #5  
Old Feb 29, 2012, 03:17 AM
peter achutha
 
9 posts · Feb 2012
Malaysia
Hi juggledad,

I just realised that my previous reply did not get posted to you. The two sites should be identical. The old site is http://bachutha.drpetersnews.com and the new site is http://bachutha.com. The old site became a sub-domain of http://www.drpetersnews.com once the dns propagation took place. Eventually, the other site (drpetersnews.com) will be transferred to a new host as my hosting provider is closing / ceasing operations.

It is when you click on the "continue reading ... " links you see the difference.

Thanks,
Peter
  #6  
Old Feb 29, 2012, 03:38 AM
peter achutha
 
9 posts · Feb 2012
Malaysia
Hi juggledad,

I may have found the problem but I do not know what is causing it.

When I opened the first article for editing I found everything gone, missing, except those parts before the "Insert More" tag.

Thanks,
Peter
  #7  
Old Feb 29, 2012, 03:54 AM
peter achutha
 
9 posts · Feb 2012
Malaysia
Hi juggledad,

I tried WP Tools Import to reload the posts and pages from the old site. That didn't work because the Import function does not overwrite the old posts and pages.

Do I have to delete the entire site and restart again? Or copy and paste post by post!

Thanks,
Peter
  #8  
Old Feb 29, 2012, 04:05 AM
juggledad's Avatar
juggledad
 
23,682 posts · Mar 2009
OSX 10.11.5 WP 4.x Atahualpa(all) Safari, Firefox, Chrome
When moving a site you should follow the directions in the wordpress codex: http://codex.wordpress.org/Moving_WordPress
__________________
"Tell me and I forget, teach me and I may remember, involve me and I learn." - Benjamin Franklin
Juggledad | Forum Moderator/Support
  #9  
Old Mar 1, 2012, 03:29 AM
peter achutha
 
9 posts · Feb 2012
Malaysia
Hi juggledad,

The new site appears to be working very well. I would like to explain the problems I had faced.
I am using Wordpress 3.3.1 and Atahualpa 3.7.3


1. When I was trying to import my database files I ran into the first problem. My database was 25MB. While importing with phpmyadmin it aborted the import. I found that the file size limit on phpmyadmin was 20MB and could not import it. It could not be increased, the host tech support could not increase it.


2. I tried another export of the file from phpmyadmin of the old server as a .sql.zip a compressed file. The compressed file size was less then 3MB. I tried importing this into the new host phpmyadmin but it would not change the table names. My new table names were baxxxxx_wp but my old table names were dryyyyy_wp so it just refused to work. Error messages were given. It looks like phpmyadmin would not change the table names if the database is imported as a compressed file.


3. The new host tech support offered to help me by allowing me to upload the drxxxyyyxxx.sql file (normal upload and not through phpmyadmin) and they would import it into phpmyadmin. I do not know whether they changed the table names to the new table or not as I do not know how they imported the database and I do not know how phpmyadmin works.... if there is an automatic feature or it has to be done manually for each and every table - tech support could have missed renaming some tables.


4. At that point my old host went offline due to the errors "Sorry for the inconvenience! The filesystem mounted at / on this server is running out of disk space...." as mentioned in my first message. And my new host began to give the "Error establishing a database connection". This error message is one of the most difficult to troubleshoot.


5. The only way out was to delete everything which is what I did and start over again.


6. I noticed that my old host had a cache in the Wordpress subdirectories /cache/. I had not installed any cache on my site and there was no plugin in my Wordpress for a cache. My guess is that the old host support tech had installed a cache without my knowledge to make their hosting services appear excellent. Actually it used to hang almost every weekend of late. This was occurring months before my site was hacked. (see http://bachutha.com/false-teachings-...lim-terrorist/ ). I recovered from the hacking because I had just done my own backup of my site 3 days, before it was hacked. Please if you are reading this do not depend on the host daily or weekly backup. Those files will be corrupted by the hackers.

I do not know whether the hidden cache (it was active) was contributing to some of the problems. I do not even know whether the cache was from an earlier version of Wordpress or Atahualpa.


7. I had been working with the database and using Wordpress Tools Import feature to load everything. I had assumed the the import feature would import all the pages and posts. But unfortunately, I had not noticed that the import feature does not do an 'import and replace'. It was aborting the importing of postings and pages that were already in the system. The message it gave was ".... already exist" or something like that. I did not know the import was aborted when those messages showed up.


8. What made me suspect that something was a miss was when geolite database for the visitor count failed to install. This database was included in the original database.


9. In the end the only way round all these problems was to delete everything and reinstall Wordpress with an empty database and use Wordpress to import the xml files. For some reason that gave me another error. I can't remember what it was but it was related to the media library. Why? I do not know. The post and the pages imported without problems but gave 'media library' messages ... something about '...failed...'. .... I had been working on this transfer for almost 6 days and some days I had only 3 hours sleep. Actually, the first time I had tried this, it created the /upload/... sub-directories but did not save any thumbnails files there. I had to manually copy the files in (zip and unzip) from the old host.


10. I noticed that the 'continue reading...' links were not working properly and found some had no links while others had links. When I switched to twenty ten and twenty eleven themes everything seemed all right. Even the thumbnails (featured images) showed but not in Atahualpa. The Atahualpa import and export settings worked very well. I had checked each and every setting with those on the old host. They were identical.


11. At that point I decided to check the post by logging as administrator and trying to edit a post and see if the newly saved version would be correctly written into the database. It was then I found out that many of the post were truncated at the 'read more' tag. And that is why the 'continue reading..." links did not work. It was as if what you see on the screen as a visitor was exactly in the post... up to the 'continue reading ...' and text showing the URL with no link (in the correct colors).


12. There was only one way out and that was to manually copy and paste the html of each and every post from the old host to the new host. Guess what? That only took me an hour for 6o post instead of 6 days.


13. The blog is working beautifully.


14. The safest thing I had done? My blog has anywhere between 6 to 14 photos per post. All my pictures are stored in a 'picture' directory. This makes it very easy to zip, move and unzip my pictures. Luckily, I did not depend on uploading the pictures into the media library.


My concern are now

a. If your blog is corrupted by whatever ... hacker, ...etc, you will not be able to use the Wordpress Tools Import to overwrite the pages and posts.

b. phpmyadmin cannot be relied upon to import the databases.

c. It looks like phpmyadmin cannot be used if you are importing compressed databases ie .sgl.zip

I do hope this explains the situation I was in and it does help others in similar situations.

Thanks,
Peter

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