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There will be no more development for Atahualpa (or any other theme), and no support. Also no new registrations. I turned off the donation system. I may turn the forum to read only if it gets abused for spam. Unfortunately I have no time for the forum or the themes. Thanks a lot to the people who helped in all these years, especially Larry and of course: Paul. Take care and stay healthy -- Flynn, Atahualpa developer, Sep 2021

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[SOLVED] Thumbnail Cropping Not Working

Old Jul 2, 2013, 02:59 PM
New WordPress Fan
141 posts · Jul 2010
Using Wordpress 3.5.2 and Atahualpa 3.7.12, with plugins including Post-Page Associator.

When I load a long, narrow picture of a person (full body) in a post, the excerpt of the post generated by Post-Page Associator shows a thumbnail with the person's head cut off.

In trying to fix this, I went to Media Library, and tried to Edit and Crop just the thumbnail of the original photo. However, after Cropping, when I click "Save" below the cropping screen, nothing happens. When I clicked "Update" (in the right column on the edit photo page), it appears to Save, but no change is made to the thumbnail, and the problem persists.

I want the full post to show the full-length image of the person (so am not selecting Thumbnail size when uploading the image to the post). But, I want the thumbnail in the excerpt of the post generated on a page of the site by Post-Page Associator to be cropped so that it will show the head of the person.

How to fix this?

Many thanks in advance for any help.
Old Jul 2, 2013, 04:01 PM
juggledad's Avatar
23,765 posts · Mar 2009
OSX 10.11.5 WP 4.x Atahualpa(all) Safari, Firefox, Chrome
what happens if you use twenty-twelve?
i.e. is it a theme, plugin or wordpress issue?
Old Jul 6, 2013, 01:24 PM
New WordPress Fan
141 posts · Jul 2010
Thank you, Juggledad. It turned out to be a plugin problem. Plugin appears to crop its own thumbnail, and requires fresh upload of photo from computer to generate a thumbnail. Does not recognize Media Gallery settings, as it cannot generate a thumbnail upon upload from the Media Gallery.

So therefore, I found a (somewhat clumsy) work-around. Upload a perfectly cropped thumbnail somewhere within the post directly from my computer -- which generates the thumbnail I want in the excerpt. Then place the full photo into the post from the Media Gallery - which the plugin does not recognize - so no distorted thumbnail generated.


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