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-   -   Disable comments (http://forum.bytesforall.com/showthread.php?t=17998)

Harald Jul 17, 2012 01:51 PM

Disable comments
I have a problem with the comment box on all single product pages with wp-e-commerce. I have disabled comments in settings and there no comment box on "normal" pages, but on all single productpages there still is. How can I turn it off. I don't know what to do.

I use:
Wordpress 3.4.1
Atahualpa 3.7.7

and this is a link to a product page http://www.aferdsjo.se/?wpsc-product=KTA-XE667K2-4G

Please let me know if you have any suggestions on how to solve this.

juggledad Jul 17, 2012 01:57 PM

Do you have the 'allow comments on 'page' pages' option set to NO?
In the comments options section

Harald Jul 17, 2012 03:04 PM

Hi juggledad
Yes it is set to no. The comments only show up on product pages. That is the strange thing. All those product pages are generated by wp-e-commerce as far as I understand.

juggledad Jul 17, 2012 08:39 PM

Did you disable comments at dashboard->settings->discussions ?

Harald Jul 18, 2012 01:02 AM

Yes I did that too. I had not checked the box where one has to be logged in to comments, so I did that to see what happens. When I did I get the message that I have to be logged in to comment. I does that even when comments are set to no in the places you have asked.
As I said, this does only happen on the product pages in wp-e-commerce.

juggledad Jul 18, 2012 04:20 AM

You need to ask the plugin people about this since they are building the page.

Harald Jul 18, 2012 03:30 PM

Yes I know, sorry. I have tried, but they don't have good customer service. So I took a chance trying here since you where able to help me with the shopping cart widget not showing up on the same pages I am talking about now. Thought that it maybe was a similar issue.

dwsproduction Nov 25, 2013 05:39 PM

This one stumped me for a while too and other suggested solutions didn't work. I also noticed some products had no comment boxes and others did.

Here is the solution for my particular problem; Try editing the actual product, go down to Advanced Settings, and right at the bottom of this section use the dropdown menu under Enable Comments and change it to No.

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