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-   -   Full Item Issue with RSS feed to Mailchimp (http://forum.bytesforall.com/showthread.php?t=23378)

annsworld Jan 8, 2016 05:50 AM

Full Item Issue with RSS feed to Mailchimp
I would like to have the full article sent within a mailchimp RSS campaign.

Looking at two websites I have, both with WP-Atahualpa 3.7.24. For one website (www.anncastro.net) the full article gets pulled into the mailchimp campaign exactly as wanted, for the other (www.dievogelschule.com) it does not. And I don't have a clue why. The code in the mailchimp campaign and the ATO RSS settings are identical.

Mailchimp's help pages state the <content:encoded> tags must be set. But WP-Help pages warn that that can be a problem. besides why should I need to manually paste those into articles when for the other WP site it is not neccessary?

I cannot figure out, what I am doing on the one site that is making the full article feed work and which I am not doing on the other site. Have any of you encountered this problem and can tell me where I should be looking?


juggledad Jan 8, 2016 05:26 PM

Is there any difference in the settings at ATO->Configure EXCERPTS?

annsworld Jan 9, 2016 02:22 AM

Hey, There were some differences on the working vs. not-working site:
  • Show the first X posts on HOME page as full posts? 0 vs. 1
  • Custom read more: &nbsp;. . .&nbsp;&nbsp;<a href="%permalink%">=> %title%</a> vs. <span style="color:#777"> . . . &rarr; mehr: <a href="%permalink%">%title%</a></span>
  • Excerpt length: 45 vs. 55

I changed them step by step. Unfortunately ... no difference. Still not working. So strange.

annsworld Jan 9, 2016 02:27 AM

I just noticed something odd: On the working site I have Atahualpa version 3.7.24. The not-workign site has 3.7.23 BUT it claims that all themes are up to date. Thus I cannot update. Can this be a German/English issue? The working site is an English version the non-working site a German version.

It get's weirder, yet (albeit I don't know, whether this is the culprit): In the Design/Themes section it says that my current Theme is Atahualpa 3.7.24 BUT in the ATO it says I am using 3.7.24. It also states that 3.7.24 is now available, but nowhere am I able to upgrade it. I suppose because the Themes section "thinks" it is upgraded.

annsworld Jan 9, 2016 02:38 AM

So I downloaded and switched to "Twenty Sixteen" and then back to Atahualpa which was supposed to be 3.7.24. Guess what. I still have the issue that in the Theme section it says I have 3.7.24 active, but in the ATO it still says it is 3.7.23 Arghghghghg ... what is happening here? :confused:

annsworld Jan 9, 2016 03:13 AM

I also tried:
  • upgraded to php 5.4
  • Disable plugin "WP Super Edit"
  • Disable plugin "Site Layout Customizer"
  • Changed ATO/Configure EXCERPTS/Excerpt length to 50000
The last one did the trick. but I really do not understand why. In the working site the excerpt length is just 45 and it works totally without problems ...

juggledad Jan 9, 2016 06:15 AM

you could try this:
1) download a fresh copy of Atahualpa to your pc
2) swap back to 'Twenty Sixteen'
3) go to Dashboard->Appearances->Themes and delete the Atahualpa theme (hover on the theme, click 'Details' delete is in the bottom right corner)
4) Click the 'Add New' and the 'Upload Theme' button and select the zip you downloaded in step (1)
5) activate the theme.

annsworld Jan 9, 2016 08:57 AM

Hi, if I do that won't I risk losing all my atahualpa settings?

juggledad Jan 9, 2016 12:40 PM

Nope, all the atahualpa settings are stored in the database. The only things you have to worry about would be
1) if you have header images, a logo or favicon and you are NOT using the ATO->Image Location to put them in the wp-contents/xxxx/ folder (see the option for explanation)
2) if you have any hard coded edits to any of the atahualpa files.

There is one patch for version 3.7.24 you should apply. you can find in the 'New Versions & Updating' forum

annsworld Jan 12, 2016 07:37 AM

Sorry ... am so swamped with work. I'll have a look at this in the next few days ... will let you know how it went. :-)

annsworld Mar 8, 2016 02:32 AM

So I finally got around to carrying out your suggestion and to test it. The images are now showing up but all html formatting still does not.

Mailchimp says the following about this. Do you have any ideas on how to fix this?

Thanks, Ann.

"Hi Ann,

I'm really sorry to hear that the live sent campaigns aren't rendering as desired, and I can certainly take a detailed look into this matter to see what could be the cause, and also how to fix this.

Taking a look into the feed coding, I was able to see that the coding tag for *|RSSITEM:CONTENT_FULL|* is contained within the <Description> tags within the feed. Although the actual website coding is custom coded to include the table and h1 and h2 element tags, I was not able to see these tags coded into the feed itself, http://www.dievogelschule.com/feed/. If you run a search for the entire feed page pressing control+F, and then searching <h1>, <h2>, and <table>, you'll be able to see that those elements haven't been coded into the feed coding.

Because our system will only pull in the content as it is coded into the feed, there wouldn't be a way for us to pull that formatting into the actual email. With this in mind, what I would recommend is reviewing the feed coding and re-working the code so that it includes those h1,h2, and table tags.

Please do let me know if I've been unclear on anything at all, and I can provide some additional insight.

Thank you,

annsworld Mar 8, 2016 02:43 AM

... and ... just noticed: Similar issue when posting to facebook:


juggledad Mar 9, 2016 04:30 AM

I think what is happening is the feed is getting an excerpt and not the full post and by default, HTML is stripped from the excerpts.

Please go to both sites and look at what you have at ATO->Configure EXCERPTS->Don't strip these tags
if they are the same, for the site that doesn't work, can you do an export of your atahualpa settings (ATO->Export/Import) and attach them to a reply.

annsworld Mar 21, 2016 09:12 AM

Hi, thank you. I did that and it almost works.

Still have a problem with the [video] tag. Can it be that Ata. only recognises <> styled tags?

juggledad Mar 21, 2016 04:47 PM

Atahualpa follows WordPress's lead and strips HTML tags <...>

[video] is not an HTML tag, it is a Wordpress shortcode

so the question is: is it being stripped or do you need it stripped?

annsworld Mar 23, 2016 12:57 AM

Hi & thank you for sticking with me trying to help,

the [video] tag is stripped, meaning in the RSS feed it shows the full link to the video which is a) not pretty and b) counter productive for a vlog-newsletter.

Mailchimp claims it recognises video tags and puts in a thumbnail which is sadly not happening for my vlog articles.

I have tried adding [video] as well as <video> to the ATO ... configure excerpts section to no avail

Any ideas of any workarounds I could try?

Thank for your help,

juggledad Mar 23, 2016 03:17 AM

Since WordPress converts the [video] shortcode into a link (<a>) try adding <a> to the ATO->Configure EXCERPTS->Don't strip these tags option and see what happens.

One other thing you could try. Create a manual excerpt on the post edit page...

annsworld Mar 23, 2016 09:38 AM

Hi there, tried adding <a> - no difference

Regarding excerpt. I don't know what you mean. I want the full post to show in the newsletter. Even if not: Where would I enter a manual excerpt? Do you mean adding the "more ..." at the end of my post?

juggledad Mar 24, 2016 05:45 AM

sorry, I forgot that you are sending the full posts. The ATO->Configure EXCERPTS->Don't strip these tags option only applies to excerpts.

How are you telling mailChimp to mail the articles?

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