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500 Internal Server Error


  #1  
Old Aug 18, 2011, 11:38 AM
alison.karen
 
6 posts · Jul 2011
I get a 500 Internal Server Error on and off when I try to visit my site or login. Some days, it's no problem, other days, it's completely down. Sometimes I can see the site but I can't login. Sometimes I can login but I can't see the site.

Error log says: PHP Warning: Invalid argument supplied for foreach() in /hermes/web01c/b1289/moo.emrivermodelcom/wp-content/themes/atahualpa/functions/bfa_ata_admin.php on line 459

I'm running the most recent versions of WP and Atahualpa (with all bug fixes, too). I've disabled all plugins (didn't help). Htaccess file doesn't seem to be corrupted, either.

I don't know php. Do I just need to find someone who does? Or is there some fix for this that I can do myself?
  #2  
Old Aug 18, 2011, 01:11 PM
juggledad's Avatar
juggledad
 
23,667 posts · Mar 2009
OSX 10.11.5 WP 4.x Atahualpa(all) Safari, Firefox, Chrome
So, you are running atahualpa 3.6.7?
Do you use any page templates?
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  #3  
Old Aug 18, 2011, 02:25 PM
alison.karen
 
6 posts · Jul 2011
Yes, running 3.6.7.

And we are not using any page templates.
  #4  
Old Aug 18, 2011, 03:42 PM
juggledad's Avatar
juggledad
 
23,667 posts · Mar 2009
OSX 10.11.5 WP 4.x Atahualpa(all) Safari, Firefox, Chrome
Who's the host?
How much memory does php have?
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  #5  
Old Aug 18, 2011, 08:02 PM
alison.karen
 
6 posts · Jul 2011
FatCow is our host.
According to the htaccess file, php memory is limited to 100 MB.
  #6  
Old Aug 19, 2011, 04:49 AM
juggledad's Avatar
juggledad
 
23,667 posts · Mar 2009
OSX 10.11.5 WP 4.x Atahualpa(all) Safari, Firefox, Chrome
are there any other messages? line 459 in bfa_ata_admin.php is
HTML Code:
</td>
can you look at your bfa_ata_admin.php and tell me what you have at line 459
Since this is a sporadic issue, my gut says it is a server memory issue and just because the htaccess file says 100M that doesn't mean the host actually allows you to have that much memory.

I just did a google search using 'fatcow php memory limit' and found this tidbit from http://www.fatcow.com/knowledgebase/...ArticleID=1290
Quote:
Memory: Some PHP CMS applications may need a larger memory_limit than the default set in the php.ini. You may change this limit in your php.ini, however, do not exceed the maximum of 64M.
you may want to change your htaccess
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  #7  
Old Aug 19, 2011, 08:29 AM
alison.karen
 
6 posts · Jul 2011
Line 459 says </td>, but there's a forreach statement on 462...so maybe that's where it's messing up.
There are no other messages in the error log.

Turns out, my htaccess file actually hasn't been turned on at all this entire time (b/c it didn't have the "." in front of it). I just tried turning it on (but putting the "." in front of the htaccess file), and it made things worse (still a 500 error, but with a different explanation). So it's off again (and site is running - for now).
  #8  
Old Aug 19, 2011, 11:34 AM
juggledad's Avatar
juggledad
 
23,667 posts · Mar 2009
OSX 10.11.5 WP 4.x Atahualpa(all) Safari, Firefox, Chrome
what are the other messages?
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  #9  
Old Aug 19, 2011, 12:01 PM
alison.karen
 
6 posts · Jul 2011
You mean with the newer 500 error? It's just more detailed. Like, instead of it saying: "The server encountered an unexpected condition which prevented it from fulfilling the request (which is the error message we've been getting)," it says pretty much the same thing, but then it suggests I contact my administrator at webmaster@mysite.com. It's really not much different, but it's a little different from the one we usually get. I think it just means it's a different problem. Obviously the most recent one is due to the htaccess file...and the one we usually get is due to this mystery problem we are trying to diagnose.
  #10  
Old Aug 19, 2011, 04:06 PM
alison.karen
 
6 posts · Jul 2011
Sorry if that wasn't the answer you were looking for. If you were talking about the error logs, there hasn't been any change. Just another PHP Warning...error on line 459. Even when the 500 error looked different and it was due to something else, error logs still said the same thing.

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