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[SOLVED] Themes icons are no longer displayed but uploaded images are


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  #1  
Old Jan 22, 2011, 07:31 PM
BTI
 
8 posts · Jan 2011
Canada
Hi,

I am running Atahualpa v3.5.3. A couple of days ago my site went down and when it was restored only the images inside a post are shown while the theme icons appear like broken images.

What's wierd is that the uploaded images are under /wp-content/uploads/
while the theme icons are under /wp-content/themes/atahualpa353/images

But if you select an uploaded image on the site, the path given sets it under the themes folder but the real path is not!
for example: http://www.beatingtheindex.com/wordp...oil.barrel.jpg
Here's a theme icon's real path:
http://www.beatingtheindex.com/wp-co...icons/date.gif

The hosting tech support are denying they did anything wrong. Do you have any idea on what needs to be done to get this problem fixed? Should I just move the theme icons under the uploads folder?

Thanks,

BTI
  #2  
Old Jan 22, 2011, 09:24 PM
juggledad's Avatar
juggledad
 
22,378 posts · Mar 2009
OSX 10.8.5 WP 3.8.x Atahualpa 3.7.x Safari 6.x Firefox 25 XP
Site doesn't seem to load
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  #3  
Old Jan 23, 2011, 05:51 AM
BTI
 
8 posts · Jan 2011
Canada
Hi Jugglehead,

Can you please give it another try? Time to change hosting I guess!
http://www.beatingtheindex.com/

Thanks,

BTI
  #4  
Old Jan 23, 2011, 07:21 AM
juggledad's Avatar
juggledad
 
22,378 posts · Mar 2009
OSX 10.8.5 WP 3.8.x Atahualpa 3.7.x Safari 6.x Firefox 25 XP
it looks to me that you originally had wordpress installed to the folder that your domain name points to and that they restored it to a folder called 'wordpress' inside your root folder. this is why the images don't work.

Take the 'logo.white.png' image (BTW: using two periods in a file name is asking for trouble, you should use an underscore or dash so it would be 'logo-white.png') The full path to the file use to be
http://www.beatingtheindex.com/wp-co...logo.white.png
but now it is
http://www.beatingtheindex.com/wordpress/wp-content/themes/atahualpa353/images/logo.white.png
which is why it is no longer found.

Of course this could also have to do with how you have your dashboard->settings->general-> WordPress address (URL) and Site address (URL) setup.
__________________
"Tell me and I forget, teach me and I may remember, involve me and I learn." - Benjamin Franklin
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  #5  
Old Jan 23, 2011, 11:28 AM
BTI
 
8 posts · Jan 2011
Canada
Hi Jugglehead,

Thank you for taking a look. I remember that both my site url and wordpress url are set to the same url : www.beatingtheindex.com.

my problems seem to be getting worse as I can no longer access the wp dashboard.
Do you have any solutions to suggest?

Just checked ftp again and both my themes and uploads folder are found under /wordpress/wp-content

Thanks,

BTI
  #6  
Old Jan 23, 2011, 12:13 PM
juggledad's Avatar
juggledad
 
22,378 posts · Mar 2009
OSX 10.8.5 WP 3.8.x Atahualpa 3.7.x Safari 6.x Firefox 25 XP
Go in via FTP and look in the 'wordpress' folder and see if you have an '.htaccess' file, then look in the the parent folder.

You may have conflicting htaccess files
__________________
"Tell me and I forget, teach me and I may remember, involve me and I learn." - Benjamin Franklin
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  #7  
Old Jan 23, 2011, 08:05 PM
BTI
 
8 posts · Jan 2011
Canada
I found 2 .htaccess files indeed with 1 day difference in the modification date.

comparing both of them, the one under wordpress is small while the one in the parent directory has extra code modules.

It seems my hosting undid whatever they did last time, I got my wp dashboard access and my theme icons back but now the inpost images disappeared! .

thanks for all your feedback juggledad!

BTI
  #8  
Old Jan 24, 2011, 05:10 AM
juggledad's Avatar
juggledad
 
22,378 posts · Mar 2009
OSX 10.8.5 WP 3.8.x Atahualpa 3.7.x Safari 6.x Firefox 25 XP
Are you all set?
__________________
"Tell me and I forget, teach me and I may remember, involve me and I learn." - Benjamin Franklin
Juggledad | Forum Moderator/Support
  #9  
Old Jan 25, 2011, 05:09 AM
BTI
 
8 posts · Jan 2011
Canada
Hi Juggledad,

Thank you again for all the time you put looking at my problem.

I ended up installing a search and replace plugin and simply updated the path to each image in every post. This solved the problem.

Best Regards,

BTI

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