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Wordpress Themes - WP Forum at BFA » WordPress Themes » Atahualpa 3 Wordpress theme » Center area post/pages » Comments, trackbacks & pings »

[SOLVED] Comments text field is not showing up - the gray background is there


  #1  
Old Oct 12, 2010, 02:37 PM
SKSSM
 
11 posts · Oct 2010
I'm using wordpress 3.0.1 and Atahualpa theme 3.5.1

The comments text field is not showing up - the gray background is there. I've set them to appear on posts only. So my readers can see the comments options, but can't enter a comment as there's not field. Not sure why. I've explored every option related to comments setting and all seems to be in order.

I don't know what else to do.

This is my site. www.legourmandc3.com - take a look at the bottom of the various posts, the comments box should appear on all of them.

Would appreciate any/all insight/feedback.

Thanks in advance!

Suzi
  #2  
Old Oct 12, 2010, 04:35 PM
lmilesw's Avatar
lmilesw
 
10,176 posts · Jul 2009
Central New York State USA
Your link is giving an error for me.
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  #3  
Old Oct 12, 2010, 04:42 PM
SKSSM
 
11 posts · Oct 2010
Appreciate the email.

I've had over 300 visitors just over the last 2 days with an average of 12 minute site visit, using various browsers, from 24 different countries, with no issues.

Curious to know which browser you're using? Or what else would be causing you the error message.

I also clicked on the link myself just now (in case) but I'm getting through fine and IM'd 2 of my other colleagues to try it, and all is good.

Hm...not sure what could be causing the problem.
  #4  
Old Oct 12, 2010, 04:56 PM
lmilesw's Avatar
lmilesw
 
10,176 posts · Jul 2009
Central New York State USA
I tried Firefox, IE and Chrome
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  #5  
Old Oct 12, 2010, 05:04 PM
SKSSM
 
11 posts · Oct 2010
Yup - sounds good to me. Nothing off there.

Hm...I wonder if this would work...

Can you try http://legourmandc3.com v. www.legourmandc3.com ?

Wonder if this will make the difference - just exploring all options here, as I don't know what else to suggest.

Otherwise, do you have any ideas of why it wouldn't be working for you?

Thanks again
  #6  
Old Oct 12, 2010, 05:08 PM
SKSSM
 
11 posts · Oct 2010
Oh and...another option is (if you haven't tried already) is try googling it

LeGourmandC3

My link's the 1st on there....
  #7  
Old Oct 12, 2010, 05:24 PM
juggledad's Avatar
juggledad
 
23,765 posts · Mar 2009
OSX 10.11.5 WP 4.x Atahualpa(all) Safari, Firefox, Chrome
try disabling all your plugins to see if there is a conflict
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  #8  
Old Oct 12, 2010, 05:26 PM
AussiAnni
 
24 posts · Sep 2010
Adelaide, Australia
The site is working fine for me and a very nice looking site it is too. But back to the problem at hand.

I had a look at the source and then compared it with the source of my site australianaz.com.

You appear to be missing a js include in the header. Mine says

script type='text/javascript' src='http:// bargaindeals.australianaz.com/wp-includes/js/comment-reply.js?ver=20090102'></script

Yours is

script type='text/javascript' src='http://legourmandc3.com/wp-content/plugins/ckeditor-for-wordpress/includes/ckeditor.comment-reply.js?ver=20100901'></script

That could be a start.

The second thing I noticed is that your comment text area doesn't have any code to allow for input
Mine is

<!-- Comment Textarea -->
p><textarea name="comment" id="comment" rows="10" cols="10" tabindex="4"></textarea></p
input type="hidden" id="_wp_unfiltered_html_comment" name="_wp_unfiltered_html_comment" value="4b45ff3e42" /

Yours is

<!-- Comment Textarea -->
p><textarea name="comment" id="comment" rows="10" cols="10" tabindex="4"></textarea></p

I'm not sure what coud be causing this but the first thing I would do is try disabling the ckeditor plugin to see if this fixes it.
  #9  
Old Oct 12, 2010, 05:30 PM
SKSSM
 
11 posts · Oct 2010
Thanks Juggledad - I was afraid you were going to say that. I have 53 active plugins. This would be a project for next weekend.

Anything else I can try before I invest the time to tackle this feat?
  #10  
Old Oct 12, 2010, 05:36 PM
AussiAnni
 
24 posts · Sep 2010
Adelaide, Australia
Quote:
Originally Posted by SKSSM
Thanks Juggledad - I was afraid you were going to say that. I have 53 active plugins. This would be a project for next weekend.

Anything else I can try before I invest the time to tackle this feat?
Yes try the ckeditor first
  #11  
Old Oct 12, 2010, 05:38 PM
SKSSM
 
11 posts · Oct 2010
Hello AussiAnni - thanks so much for your feeback! I just deactivate my CKEditor and spot on. The text box appears. But now when I click on "Submit a Comment" button, I get an error message "Error: please type a comment." This may be related to the other point you made about the code not allowing for text input. For me to change the code, where would I make this adjustment?

BTW - happy to hear you like the site. I just transitioned an older site just last week
  #12  
Old Oct 12, 2010, 05:47 PM
SKSSM
 
11 posts · Oct 2010
Hi AussiAnni, me again...just went into Athualpa Theme editor - comments.php - and adjusted the code as you note above - not sure if this the right place to adjust code but it didn't fix the error problem. Any other place I need to adjust for this?
  #13  
Old Oct 12, 2010, 05:50 PM
juggledad's Avatar
juggledad
 
23,765 posts · Mar 2009
OSX 10.11.5 WP 4.x Atahualpa(all) Safari, Firefox, Chrome
I just entered a comment - you have wp-cache and were probably seeing the cashed page
Remember to clear the caches when making changes to the site.
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  #14  
Old Oct 12, 2010, 05:56 PM
SKSSM
 
11 posts · Oct 2010
I'm so glad to hear it's working for you! That's a bit of a relief. But I just cleared the cache and even deactivated it, but either times, nothing. I'm still getting the error message...?
  #15  
Old Oct 12, 2010, 05:57 PM
SKSSM
 
11 posts · Oct 2010
I'm getting this error message now "Error: please fill the required fields (name, email)."
  #16  
Old Oct 12, 2010, 06:01 PM
juggledad's Avatar
juggledad
 
23,765 posts · Mar 2009
OSX 10.11.5 WP 4.x Atahualpa(all) Safari, Firefox, Chrome
That is correct, they are required fill them in and test it.
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  #17  
Old Oct 12, 2010, 06:03 PM
SKSSM
 
11 posts · Oct 2010
The problem is that I don't have the text field to input the info. I just get an error message.
  #18  
Old Oct 12, 2010, 06:06 PM
SKSSM
 
11 posts · Oct 2010
Juggledad...it's all good!!! it just worked now.

Thank you for all your help. Much appreciated.

Thanks also to you AussiAnni.

Cheers

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