HI Guys,

Not sure where to post this. I've been getting a few emails from people telling me they are having issues, when clicking a particular photo the error is coming up Out of memory error line 2930

Now I thought it sounded like an error on his PC, but he says its only on our website
kustominteriors.co.uk

I'm using Wp 3.0.3 and Atahualpa 3.4.9

out of memory is generally a server issue. Your site on the server has run out of memory. You can ask the host to boost it and sometimes you can do it via the php.ini.

You can remove a couple plugins to reduce memory also.

HI there

I am using 1and1 to host the site, I've checked my quota and i'm well within my quota

Used storage space
159.00 MB of 10,000.00 MB (activated) - max. available: 40,000.00 MB*
Available storage space 9,841.00 MB

8,622 of 262,144 used
Available files 253,522

2.26 MB 100 MB 97.74 MB db33818559
5 MB 100 MB 95 MB avail
100 MB 99.58 MB avail

So is this a separate issue to the above or could it be related to the odd customer?

An update and a question

I disabled the following plugin:
Jquery lightbox

and now when I test the website on my windows Pc, running xp prof, IE 6 I no longer get the error message, however my logo has now disappeared - not so if I run it on Firefox or on a mAC.

I contacted 1and1 and they told me that " Due to resource limits on our Shared Hosting machines, it is not possible to allocate more than 30M of memory to PHP via the memory_limit directive, although phpinfo() may report a higher number. While you may specify more than 30M for the memory_limit PHP directive via a php.ini or .htaccess file, the server will not allocate more than 30M"

So how do I know if I'm asking it to run up to 30m

and if possible how can I change this to ensure I'm running to 30M or at least check
I cannot see a php.ini file - but Im on a hosted server.

The fact the you got the out of memory error says you were hitting the php memory limit. If you do a google search on wordpress memory you'll find some articles on it. Every theme and plugin uses memory, so when you are limited, you have to be careful or go to another host where you can get more memory