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[SOLVED] Getting a blank header image...sometinmes, after installing 3.7.17


  #1  
Old Aug 15, 2014, 10:20 AM
SharonJ's Avatar
SharonJ
 
644 posts · Sep 2010
Duncan BC Canada
[SOLVED] Getting a blank header image...sometinmes, after installing 3.7.17

Here is one site: http://bellamylearningcentre.com where the header does not load. It will occasionally if I refresh. But If I right click the white space and ask to view the image, it tells me "The image "http://bellamylearningcentre.com/wp-content/ata-images/header/bellamy-learning.jpgLCK" cannot be displayed because it contains errors.

I re did the graphic, called it something else and uploaded and removed the old one. Same problem.

i can find nothing on .jpgLCK but if I look at the image on the sever, the extension is .jpg only
  #2  
Old Aug 15, 2014, 11:27 AM
juggledad's Avatar
juggledad
 
23,765 posts · Mar 2009
OSX 10.11.5 WP 4.x Atahualpa(all) Safari, Firefox, Chrome
@SharonJ - Where do you put your images?
Do you use DreamWeaver?
have you looked at the folder the image is in to see if there is a file there with LCK?

Atahualpa never uses the letters 'lck' in any of the code, but a google search gets a hit that that could be a dreamweaver lock file.
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Last edited by juggledad; Aug 15, 2014 at 12:30 PM.
  #3  
Old Aug 15, 2014, 12:34 PM
SharonJ's Avatar
SharonJ
 
644 posts · Sep 2010
Duncan BC Canada
The images are in ata-images/header.

The files when I look at FTP (which is all I used Dreamweaver for these days) are plain .jpg


All I can find for LCK are Adobe references. I will try re-uploading the file using Core-FTP and see if that makes any difference.

Can you send me the link that you found?
  #4  
Old Aug 15, 2014, 12:45 PM
SharonJ's Avatar
SharonJ
 
644 posts · Sep 2010
Duncan BC Canada
OK, you were right. I found this:

"I think that's the problem. Dreamweaver is a site-based application. It keeps a site cache in the user's configuration folder. Editing the same site on different machines is likely to confuse the cache. You could try turning off the cache in the site definition (click the Advanced tab in the Site Definition dialog box, and deselect Enable cache in the Local Info category)."

When I opened the folder in Core-FTP, I discovered two files, one that Dreamweaver did not see.
bellamy-learning.jpg
and
bellamylearning.jpgLCK

Which is the reason that the header would show on some pages and not on others, and would reload on refresh. I have never had this problem before.

Should we wait to upgrade to the new Atahualpa until the issues above have been resolved?
  #5  
Old Aug 15, 2014, 12:50 PM
juggledad's Avatar
juggledad
 
23,765 posts · Mar 2009
OSX 10.11.5 WP 4.x Atahualpa(all) Safari, Firefox, Chrome
Sharon, there must be a file in the wp-content/ata-images/header folder called 'bellamy-learning.jpg.LCK' To prove it if you enter
HTML Code:
http://bellamylearningcentre.com/wp-content/ata-images/header/bellamy-learning.jpg.LCK
I get a small blue box with a question mark - not a 'Not Found'. Now try
HTML Code:
http://bellamylearningcentre.com/wp-content/ata-images/header/bellamy-learning.jpg.FFF
and you go to the site's 404 - Page not Found

I googled 'wordpress lck' and about the seventh one down was point that this is a lockfile and DreamWeaver uses them.

I'm moving these to a new thread since it is not the new version of the theme.
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  #6  
Old Aug 15, 2014, 07:37 PM
SharonJ's Avatar
SharonJ
 
644 posts · Sep 2010
Duncan BC Canada
You are right, Juggledad. Interestingly, Dreamweaver could not see that file, but Core-FTP could. I removed it and all is well.

I also deselected Enable cache in the Local Info category in DW, so that it would not happen again.

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