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Wordpress Themes - WP Forum at BFA » WordPress Themes » Atahualpa 3 Wordpress theme » New Versions, & Updating » Old Version fixes and change logs »

if you are getting blank page with Atahualpa 3.6.x (Suhosin issue)


  #76  
Old Apr 8, 2011, 07:13 AM
metapete
 
7 posts · Feb 2011
Gosport Hampshire UK
Sorry, the information I gave you was slightly wrong.

3.6.4 was working fine with WP 3.0.

2 days ago I logged on to my web host and received a message to upgrade WP to 3.1 (I did this by responding to the webhost message - not within WP).

After this I logged on to the WP dashboard and realized that 3.1 had already been superseded by 3.1.1.
I upgraded again, this time automatically through WP.

I appreciate that the above actions were stupid, because I did not test my site after the first upgrade (WP 3.0 to 3.1) so I'm not sure if 3.1 or 3.1.1 has caused my blank screen problem.

Also another thought. Is it possible that if my webhost has changed something, it would only show up on later versions of WP ie 3.1 onwards?
  #77  
Old Apr 8, 2011, 07:48 AM
lmilesw's Avatar
lmilesw
 
10,176 posts · Jul 2009
Central New York State USA
There are many variables. Your host may have made some changes. WP 3.1 had some important security updates. Etc. At this point you can either try the Suhosin "fixes" or upload Atahualpa 3.5.3 into it's own folder and switch to that to see if that takes care of the blank page. For full documentation on that process check this thread which also applies to uploading an older version of Atahualpa. In other words don't delete or overwrite your current install of the theme.
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  #78  
Old Apr 8, 2011, 09:08 AM
jbrown13
 
10 posts · Feb 2011
At my hosting provider, the php.ini file is not accessible to customers such as myself. The provider added the directive

Code:
suhosin.executor.include.whitelist = bfa://
to php.ini at my request. This fixed the blank page issue.

The provider also told me that the Apache logs show this error:

Code:
ALERT - Include filename ('bfa://logoarea_style') is an URL that is not allowed
and said that the error is triggered by line 235 in the file /home/myuserid/public_html/wp-content/themes/atahualpa364/css.php. That's in this section of the file (line numbers added for clarity).

Code:
221  /*-------------------- LOGO AREA --------------------------*/
222  
223  table#logoarea, 
224  table#logoarea tr, 
225  table#logoarea td {
226  	margin: 0;
227  	padding: 0;
228  	background: none;
229  	border: 0;
230  	}
231  
232  table#logoarea {
233  	width: 100%;
234  	border-spacing: 0px;
235  	<?php include('bfa://logoarea_style') ?>
236  	}
He suggested that the statement should be changed to use a valid filename such as bfa-logoarea_style.

Hope this helps someone down the road.

JGB
  #79  
Old Apr 9, 2011, 02:32 AM
Grum
 
49 posts · Feb 2010
Scotland
Quote:
Originally Posted by metapete
Sorry, the information I gave you was slightly wrong.

3.6.4 was working fine with WP 3.0.
That was my experience as well. It was only when I upgraded to WP3.1 (and now 3.1.1) that I got the blank page thing happening.
I'm back running 3.5.3 at the moment as my host has yet to be convinced why he should have to change his server settings just to accommodate my theme..!
  #80  
Old Apr 9, 2011, 08:54 AM
metapete
 
7 posts · Feb 2011
Gosport Hampshire UK
I've spoken to my webhost. They said they disabled suhosin. I tried 3.6.4 but still the problem.

I like Atahaulpa and was really getting used to configuring it, however it seems a bit worrying that there does not appear to be a definitive fix for this problem on the horizon. I don't really want to change to another theme - because at this stage I wouldn't know which to choose.

One thing for sure. I want a theme that stays WP compatible and does not require different host configuration settings.

Two questions spring to mind.
1. What are the implications of staying with 3.5.3
2. If this was a 'premium' theme, would the situation be any different.
  #81  
Old Apr 9, 2011, 09:05 AM
lmilesw's Avatar
lmilesw
 
10,176 posts · Jul 2009
Central New York State USA
We are very aware of these issues and looking at possible solutions.

Answers.

1. I am using 3.5.3 on one of my sites with not problems.
2. The best answer I can give is "probably" as we would not be required to code in particular ways.
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  #82  
Old Apr 11, 2011, 08:14 PM
mclinger
 
3 posts · Apr 2011
Santa Cruz, CA
I had the blank page problem after upgrading to WP 3.1 with 3.5.3. I then upgraded Atahualpa to 3.6.4 which didn't fix the problem. I tried all the suggestions in this thread and none of them fixed my problem.

I disabled all my plugins and it started working again. Unfortunately I couldn't find the exact plugin conflict. WPTouch and ShareThis seem to be involved with an incompatibility with some of the other plugins I run. It also appears that depending on the order they are activated effects the behavior as well.

Marke
markeclinger.com

Last edited by mclinger; Apr 11, 2011 at 08:15 PM. Reason: update
  #83  
Old Apr 12, 2011, 01:06 PM
SupraTT's Avatar
SupraTT
 
78 posts · May 2009
I just wanted to report that I am having the same issue (blank page) with Media Temple. I am getting the

ALERT - Include filename ('bfa://logoarea_style') is an URL that is not allowed

error. I am trying to work with them to resolve this, but their support is very slow. Everything works fine with my other web hosts.

Anyone use Media Temple and was able to resolve this?
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  #84  
Old Apr 14, 2011, 11:41 PM
johnnybravo
 
36 posts · Apr 2011
Russia
Hello from Russia.
Many thanks to the author of this theme. I have written the message to technical support of the a hosting of the provider. They have answered that at them is established on all servers suhosin-patch and it can't be cleaned. This patch of safety will stand now at all a hosting of providers. You need to correct your code that the template worked correctly, differently in any way. I very much like this template. In it it is easy to change options and to do style such what is necessary to me.
Make please corrections in a code. All Russia will be grateful to you.
  #85  
Old Apr 15, 2011, 08:40 AM
lmilesw's Avatar
lmilesw
 
10,176 posts · Jul 2009
Central New York State USA
Until a fix is found you could use Atahualpa 3.5.3 That is what I did with one of my sites.

Here is Google translate version of the above. I would be interested to know how accurate it is.

До исправить найден, Вы можете использовать Атауальпа 3.5.3 Вот что я сделал с одним из моих сайтов.
__________________
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This site should be a membership site since it so full of good stuff.
Please consider donating which gives you access to even more good stuff.
  #86  
Old Apr 16, 2011, 09:02 AM
LaneLester
 
76 posts · May 2010
North Georgia, NA
I have WP 3.1.1 installed with Ata 3.6.4, and I'm getting the dread blank page, although the site displays fine with the Twenty Ten theme.

I tried the above .htaccess lines, but they just produced a 500 error.

This is what I have in the php.ini, but I still get the blank page:
suhosin.executor.include.whitelist = bfa://
suPHP_ConfigPath /home/theapolo/

I really want to use this theme!

Lane
  #87  
Old Apr 16, 2011, 11:20 AM
lmilesw's Avatar
lmilesw
 
10,176 posts · Jul 2009
Central New York State USA
Did you also try the alternative syntax as show on post #1? Have you contacted your host to see if they can whitelist bfa://?
__________________
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This site should be a membership site since it so full of good stuff.
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  #88  
Old Apr 18, 2011, 02:11 PM
GuruJ's Avatar
GuruJ
 
34 posts · Dec 2009
Seattle, Wa
Larry,
When you say that you're still using 3.5.3, is that with 3.1.1wp?

I can't afford any down time so I don't even want to mess with an upgrade that is so unstable & buggy. I'm shocked there isn't a fix yet.

Jason
  #89  
Old Apr 18, 2011, 02:21 PM
lmilesw's Avatar
lmilesw
 
10,176 posts · Jul 2009
Central New York State USA
I have one site with WP 3.1.1 that I am using Atahualpa 3.5.3 on.
__________________
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This site should be a membership site since it so full of good stuff.
Please consider donating which gives you access to even more good stuff.
  #90  
Old Apr 18, 2011, 02:34 PM
juggledad's Avatar
juggledad
 
23,765 posts · Mar 2009
OSX 10.11.5 WP 4.x Atahualpa(all) Safari, Firefox, Chrome
GuruJ - it's not an Atahualpa bug, it is a host server security restriction and because every server seems to be configured differently, different solutions work different places.

At my host, my site never hit the problem. I installed it for one of my local customers and they hit it. Same host, two different servers configured different.
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  #91  
Old Apr 18, 2011, 03:06 PM
LaneLester
 
76 posts · May 2010
North Georgia, NA
Same with me, Juggledad. On my own server account, I never saw this. It appeared when I installed on a client's account with a different hosting company.

Trying the suggestions in this thread, this is what worked for me:

Added to .htaccess in public_html
suPHP_ConfigPath /home2/theapolo/
(I accidentally discovered that it should be home2 and not home)

php.ini placed in / (one directory up from public_html):
suhosin.executor.include.whitelist = bfa://

Lane
  #92  
Old Apr 19, 2011, 04:31 AM
barneym
 
1 posts · Apr 2011
My host just switched from Apache to Litespeed server. The /path/to/wwwroot/.htaccess and /root/php.ini fix to set suhosin.executor.include.whitelist doesn't work with this server.

I removed su_PHP_ConfigPath from .htaccess, and suhosin.executor.include.whitelist = bfa:// from php.ini.

I instead added this to /path/to/wwwroot/.htaccess:
Code:
php_value suhosin.executor.include.whitelist bfa://
This sets the php Suhosin variable correctly on LiteSpeed, and Atahualpa works again!
  #93  
Old Apr 19, 2011, 05:34 AM
LaneLester
 
76 posts · May 2010
North Georgia, NA
The server where I had this problem and fixed it as noted above is running Apache version 2.2.17.

The server where I've never had this problem runs Apache version 2.2.15.

I suspect this means there is some other reason for the difference than the server software and version.

I will make a note of my solution and the Litespeed solution above, in case I run into this again.

Lane
  #94  
Old Apr 27, 2011, 12:19 AM
Jacek01
 
5 posts · Feb 2011
We have just started a new project with Atahlaupa 3.6.4 on WordPress 3.0.5, no plugins so far, PHP Version 5.2.16-0+tld0, suhosin.log.phpscript.is_safe Off, off, suhosin config bellow:
This server is protected with the Suhosin Extension 0.9.32.1

Directive Local Value Master Value
suhosin.apc_bug_workaround Off Off
suhosin.cookie.checkraddr 0 0
suhosin.cookie.cryptdocroot On On
suhosin.cookie.cryptkey [ protected ] [ protected ]
suhosin.cookie.cryptlist no value no value
suhosin.cookie.cryptraddr 0 0
suhosin.cookie.cryptua On On
suhosin.cookie.disallow_nul 1 1
suhosin.cookie.disallow_ws 1 1
suhosin.cookie.encrypt Off Off
suhosin.cookie.max_array_depth 50 50
suhosin.cookie.max_array_index_length 64 64
suhosin.cookie.max_name_length 64 64
suhosin.cookie.max_totalname_length 256 256
suhosin.cookie.max_value_length 10000 10000
suhosin.cookie.max_vars 100 100
suhosin.cookie.plainlist no value no value
suhosin.coredump Off Off
suhosin.disable.display_errors Off Off
suhosin.executor.allow_symlink Off Off
suhosin.executor.disable_emodifier Off Off
suhosin.executor.disable_eval Off Off
suhosin.executor.eval.blacklist no value no value
suhosin.executor.eval.whitelist no value no value
suhosin.executor.func.blacklist no value no value
suhosin.executor.func.whitelist no value no value
suhosin.executor.include.allow_writable_files On On
suhosin.executor.include.blacklist no value no value
suhosin.executor.include.max_traversal 0 0
suhosin.executor.include.whitelist no value no value
suhosin.executor.max_depth 0 0
suhosin.filter.action no value no value
suhosin.get.disallow_nul 1 1
suhosin.get.disallow_ws 0 0
suhosin.get.max_array_depth 0 0
suhosin.get.max_array_index_length 0 0
suhosin.get.max_name_length 0 0
suhosin.get.max_totalname_length 0 0
suhosin.get.max_value_length 0 0
suhosin.get.max_vars 0 0
suhosin.mail.protect 0 0
suhosin.memory_limit 0 0
suhosin.mt_srand.ignore On On
suhosin.multiheader Off Off
suhosin.perdir 0 0
suhosin.post.disallow_nul 1 1
suhosin.post.disallow_ws 0 0
suhosin.post.max_array_depth 0 0
suhosin.post.max_array_index_length 0 0
suhosin.post.max_name_length 0 0
suhosin.post.max_totalname_length 0 0
suhosin.post.max_value_length 0 0
suhosin.post.max_vars 0 0
suhosin.protectkey On On
suhosin.request.disallow_nul 1 1
suhosin.request.disallow_ws 0 0
suhosin.request.max_array_depth 0 0
suhosin.request.max_array_index_length 0 0
suhosin.request.max_totalname_length 0 0
suhosin.request.max_value_length 0 0
suhosin.request.max_varname_length 0 0
suhosin.request.max_vars 0 0
suhosin.server.encode On On
suhosin.server.strip On On
suhosin.session.checkraddr 0 0
suhosin.session.cryptdocroot On On
suhosin.session.cryptkey [ protected ] [ protected ]
suhosin.session.cryptraddr 0 0
suhosin.session.cryptua Off Off
suhosin.session.encrypt Off Off
suhosin.session.max_id_length 128 128
suhosin.simulation Off Off
suhosin.sql.bailout_on_error Off Off
suhosin.sql.comment 0 0
suhosin.sql.multiselect 0 0
suhosin.sql.opencomment 0 0
suhosin.sql.union 0 0
suhosin.sql.user_postfix no value no value
suhosin.sql.user_prefix no value no value
suhosin.srand.ignore On On
suhosin.stealth On On
suhosin.upload.disallow_binary 0 0
suhosin.upload.disallow_elf 1 1
suhosin.upload.max_uploads 25 25
suhosin.upload.remove_binary 0 0
suhosin.upload.verification_script no value no value

I included the line php_value suhosin.executor.include.whitelist "bfa://" to .htaccess
The white page persist.
Please get a look to our configuration data above.

With kind regards
Jacek
  #95  
Old Jun 21, 2011, 04:47 PM
horsemansarts
 
122 posts · Jul 2009
I thought I'd start by editing the .htaccess file but I get an error. Is there a specific place in the file that it belongs?
  #96  
Old Jun 21, 2011, 07:05 PM
juggledad's Avatar
juggledad
 
23,765 posts · Mar 2009
OSX 10.11.5 WP 4.x Atahualpa(all) Safari, Firefox, Chrome
not that I'm aware of
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  #97  
Old Sep 28, 2011, 05:50 PM
linkup
 
16 posts · Aug 2011
I know this is an old thread, but apparently still a problem. We just upgraded our server from PHP 5.2 to 5.3 and all the Atahualpa installs come up with blank pages. For now, we would like to follow the instructions to revert to 3.5.3, but the page it should be on says {download not found}

I have been searching for 3.5.3 and can't find it anywhere...how can I get a copy.

As an aside, we already had to drop back to 3.6.4 from 3.6.7 due to OpenX being broke by that upgrade. Be nice to not have to keep going backwards.

Thanks.
  #98  
Old Sep 28, 2011, 06:05 PM
SharonJ's Avatar
SharonJ
 
644 posts · Sep 2010
Duncan BC Canada
I hope I am not leading you astray. This is how I changed the .htaccess file

I do not know if your ConfigPath would be the same...whether /home/ needs to be in there
When I put in the nameofyoururl you do not add the .com

suPHP_ConfigPath /home/public_html/nameofyoururl

# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /nameofyoururl/
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /nameofyoururl/index.php [L]
</IfModule>

# END WordPress

I got help from the host for this
  #99  
Old Sep 28, 2011, 07:15 PM
juggledad's Avatar
juggledad
 
23,765 posts · Mar 2009
OSX 10.11.5 WP 4.x Atahualpa(all) Safari, Firefox, Chrome
you can find any of the old releases at http://wordpress.bytesforall.com/cat...dpress-themes/
I'm running WordPress 3,2,1
Atahualpa 3.6.7
PHP 5,3,6
and am having no problems
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  #100  
Old Sep 29, 2011, 09:17 AM
linkup
 
16 posts · Aug 2011
Hello,

That link takes you to this page:

http://wordpress.bytesforall.com/201...-353-released/

And on that page it says {download not found}

I stated in my earlier mail that the link to 3.5.3 is missing so I wish you wouldn't send me back to the same place to find it still missing. Unless I am not looking in the right place, but on the 353 page it is clearly missing.

Earlier I reported a problem with 3.6.7 when using openxwidget. That problem still exists so I can't use 3.6.7. I had already needed to go back to 3.6.4 due to that error.

I am STILL looking for 3.5.3.

Thanks

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