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#1
May 25, 2011, 08:05 PM
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I have three Atahualpa sites and none of them allow me to export the settings file anymore. When i hit the export it just takes me to the home page of the website. Previously it would send the txt file my download folder.
Two sites are 3.4.9 and one is 3.6.7.
Thanks for your help.
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#2
May 25, 2011, 10:01 PM
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23,765 posts · Mar 2009
OSX 10.11.5 WP 4.x Atahualpa(all) Safari, Firefox, Chrome
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What has changed? If you added a new plugin, disable it. In fact temporally disable all plugins and see if it worked.
If you did do anything, then ask your host what changes they have made.
__________________
"Tell me and I forget, teach me and I may remember, involve me and I learn." - Benjamin Franklin
Juggledad | Forum Moderator/Support
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#3
May 27, 2011, 12:46 PM
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I also have this problem. Deactivating the plug-ins did not correct it.
Any other suggestions?
Thank you!
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#4
May 27, 2011, 01:20 PM
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23,765 posts · Mar 2009
OSX 10.11.5 WP 4.x Atahualpa(all) Safari, Firefox, Chrome
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deuxetoiles, want to provide a little more info like versions...
__________________
"Tell me and I forget, teach me and I may remember, involve me and I learn." - Benjamin Franklin
Juggledad | Forum Moderator/Support
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#5
May 27, 2011, 01:28 PM
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10,176 posts · Jul 2009
Central New York State USA
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Make sure all bug fixes are applied.
__________________
~Larry ( CNY Web Designs)
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#6
May 27, 2011, 01:59 PM
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Okay, sure. More info:
WP 3.1.3
Atahualpa 3.6.7
Site: simongoland.com (WordPress area is hidden)
As for bug fixes, I didn't know about them, so I went and looked. The 3 that I found for 367 don't seem to apply to this function; should I apply them anyway?
Thanks!
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#7
May 27, 2011, 02:09 PM
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23,765 posts · Mar 2009
OSX 10.11.5 WP 4.x Atahualpa(all) Safari, Firefox, Chrome
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Yes apply them and test again
And disable all Your plugins to see if there is a conflict
__________________
"Tell me and I forget, teach me and I may remember, involve me and I learn." - Benjamin Franklin
Juggledad | Forum Moderator/Support
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#8
May 27, 2011, 04:40 PM
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Okay, I have applied the bug fixes and deactivated all the plug ins and the error persists.
When I hit the export button, it sends me to http://www.simongoland.com/?bfa_ata_...tings-download, which simply displays the home page.
What shall I try next?
Thanks!
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#9
May 27, 2011, 06:54 PM
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10,176 posts · Jul 2009
Central New York State USA
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What addresses do you have in the two URL fields of your WordPress General Settings? What is the URL for you Atahualpa site.
__________________
~Larry ( CNY Web Designs)
This site should be a membership site since it so full of good stuff.
Please consider donating which gives you access to even more good stuff.
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#11
May 27, 2011, 07:34 PM
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10,176 posts · Jul 2009
Central New York State USA
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That is why the exports aren't working. You need to have http://www.simongoland.com/test-page/ in those URL fields until the site is actually in the root.
__________________
~Larry ( CNY Web Designs)
This site should be a membership site since it so full of good stuff.
Please consider donating which gives you access to even more good stuff.
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#12
May 28, 2011, 10:01 AM
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Okay, I'll try it, but that's not the root of the site, so can you explain, please?
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#13
May 28, 2011, 10:09 AM
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I changed the Site address (URL) and it worked. I think I understand why. http://www.simongoland.com/home/ is going to the current, non-WP site, so Atahualpa gets confused.
Thanks!
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#14
May 28, 2011, 10:54 AM
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10,176 posts · Jul 2009
Central New York State USA
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It IS the CURRENT root however. When the site moves you will have to change those addresses again.
__________________
~Larry ( CNY Web Designs)
This site should be a membership site since it so full of good stuff.
Please consider donating which gives you access to even more good stuff.
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#15
May 28, 2011, 03:47 PM
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Just for the record, changing the site url to any other page on the site made the export work, even though it is not the root of the site. I think this because the actual root is currently conflicting with the index.html file already there.
Thanks for your help in finding a way to make it work!
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