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My site got hacked - please help


  #1  
Old Sep 22, 2011, 06:41 AM
rinoa3108
 
53 posts · Apr 2009
My site got hacked - please help

My site got hacked and it is looks like i am unable to get into the dashboard with this URL:
www.blueginger.com.au/wp-admin

Is there another way to get to the dashboard? This is the first time i have been hacked so any help/info would be much appreciated.
  #2  
Old Sep 22, 2011, 07:43 AM
juggledad's Avatar
juggledad
 
23,765 posts · Mar 2009
OSX 10.11.5 WP 4.x Atahualpa(all) Safari, Firefox, Chrome
look at the site and see if there is a 'index.html' file in the wordpress root - if so, rename it to index.old and see if you can get in.

I would change all FTP passwords for your site and the cPanel password
Next I would use FTP to manually reinstall a copy of ALL the wordpress files except the wp-contents folder

I would then go thru the wp-contents folder and replace every plug in and install a fresh copy of Atahualpa (save your header images first)

That would be my starting point. -

Do you have a database backup?
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  #3  
Old Sep 22, 2011, 08:38 PM
rinoa3108
 
53 posts · Apr 2009
I have a version of the site at www.blueginger.judyly.com.au
Would it be possible for the URL to be redirected to here while i work on the real site?
  #4  
Old Sep 23, 2011, 03:09 AM
juggledad's Avatar
juggledad
 
23,765 posts · Mar 2009
OSX 10.11.5 WP 4.x Atahualpa(all) Safari, Firefox, Chrome
you can create a file and put this in it
HTML Code:
<html xmlns="http://www.w3.org/1999/xhtml">
  <head>
    <title>
    </title>
    <meta http-equiv="refresh" content="0;url=http://yourdomainname.com/" />
  </head>
  <body>
  </body>
</html>
then put it in the wordpress root older and call it 'index.html'

if it doesn't work, rename 'index.php' to 'index old.php' and see if it works then

p.s. you must have mis-spelled the URL since it gets a 'not found'
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"Tell me and I forget, teach me and I may remember, involve me and I learn." - Benjamin Franklin
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  #5  
Old Sep 27, 2011, 07:21 AM
rinoa3108
 
53 posts · Apr 2009
Thank you so much - It works now. The above link is supposed to be www.blueginger.judyly.com

I have gone to www.barasia.com.au though and Firefox says that the site is deemed as an attack page and so it blocked me from viewing it. Both blueginger.com.au and barasia.com.au have the same web host. Do you think this site got hacked into as well?
  #6  
Old Sep 27, 2011, 09:02 AM
juggledad's Avatar
juggledad
 
23,765 posts · Mar 2009
OSX 10.11.5 WP 4.x Atahualpa(all) Safari, Firefox, Chrome
I would suspect that it was hacked as well. Do a google search with 'wordpress what to do if your site is hacked' and read up on what you should be doing.

This is a painful thing and I wish you luck in getting it corrected. You should contact your host to see if anyone else was hacked and see what they can do to help you
__________________
"Tell me and I forget, teach me and I may remember, involve me and I learn." - Benjamin Franklin
Juggledad | Forum Moderator/Support

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