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#1
Dec 10, 2013, 04:16 PM
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21 posts · May 2013
Florida
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When I upgraded to version 3.7.13 - my header and footer are gone. HELP!
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#2
Dec 10, 2013, 04:24 PM
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23,765 posts · Mar 2009
OSX 10.11.5 WP 4.x Atahualpa(all) Safari, Firefox, Chrome
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did you try a forum search?
__________________
"Tell me and I forget, teach me and I may remember, involve me and I learn." - Benjamin Franklin
Juggledad | Forum Moderator/Support
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#3
Dec 10, 2013, 04:45 PM
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21 posts · May 2013
Florida
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I just found the reply thread for the fix but what I am showing on I.E. and Chrome is both header/footer still missing but on firefox it is ok
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#4
Dec 10, 2013, 04:48 PM
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23,765 posts · Mar 2009
OSX 10.11.5 WP 4.x Atahualpa(all) Safari, Firefox, Chrome
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got a caching plugin active?
what is the url?
__________________
"Tell me and I forget, teach me and I may remember, involve me and I learn." - Benjamin Franklin
Juggledad | Forum Moderator/Support
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#5
Dec 10, 2013, 04:49 PM
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21 posts · May 2013
Florida
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cambeas.com
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#6
Dec 10, 2013, 04:56 PM
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23,765 posts · Mar 2009
OSX 10.11.5 WP 4.x Atahualpa(all) Safari, Firefox, Chrome
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try shutting off your plugins - the header is showing on the category pages like 'Pet Awareness Months'
What is different about hour home page?
__________________
"Tell me and I forget, teach me and I may remember, involve me and I learn." - Benjamin Franklin
Juggledad | Forum Moderator/Support
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#7
Dec 10, 2013, 04:59 PM
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23,765 posts · Mar 2009
OSX 10.11.5 WP 4.x Atahualpa(all) Safari, Firefox, Chrome
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you have a caching plugin active - flush the caches.
__________________
"Tell me and I forget, teach me and I may remember, involve me and I learn." - Benjamin Franklin
Juggledad | Forum Moderator/Support
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#8
Dec 10, 2013, 05:00 PM
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21 posts · May 2013
Florida
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It looks like the only page it is not showing up on the Cambeas Bichon Frise page
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#9
Dec 10, 2013, 05:03 PM
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21 posts · May 2013
Florida
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Yeah - Host Gator cleared cache - and looks like all is good! Thank you much.
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