from 'So..you have a problem and need some help...'
4 - Provide the version number of Atahualpa and WP you are running - saying 'I'm using the latest version' is useless, what if a new vrsion came out earlier today or you only think you are using the latest version. Besides, six months from now that statement won't help someone else looking for an answer.
5 - Provide the URL! - if there is a problem on a particular page - name the page!!
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Juggledad | Forum Moderator/Support