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-   -   [SOLVED] Can't Export Setting Anymore (http://forum.bytesforall.com/showthread.php?t=14350)

dingest May 25, 2011 08:05 PM

[SOLVED] Can't Export Setting Anymore
 
I have three Atahualpa sites and none of them allow me to export the settings file anymore. When i hit the export it just takes me to the home page of the website. Previously it would send the txt file my download folder.

Two sites are 3.4.9 and one is 3.6.7.

Thanks for your help.

juggledad May 25, 2011 10:01 PM

What has changed? If you added a new plugin, disable it. In fact temporally disable all plugins and see if it worked.

If you did do anything, then ask your host what changes they have made.

deuxetoiles May 27, 2011 12:46 PM

I also have this problem. Deactivating the plug-ins did not correct it.

Any other suggestions?

Thank you!

juggledad May 27, 2011 01:20 PM

deuxetoiles, want to provide a little more info like versions...

lmilesw May 27, 2011 01:28 PM

Make sure all bug fixes are applied.

deuxetoiles May 27, 2011 01:59 PM

Okay, sure. More info:

WP 3.1.3
Atahualpa 3.6.7
Site: simongoland.com (WordPress area is hidden)

As for bug fixes, I didn't know about them, so I went and looked. The 3 that I found for 367 don't seem to apply to this function; should I apply them anyway?

Thanks!

juggledad May 27, 2011 02:09 PM

Yes apply them and test again
And disable all Your plugins to see if there is a conflict

deuxetoiles May 27, 2011 04:40 PM

Okay, I have applied the bug fixes and deactivated all the plug ins and the error persists.

When I hit the export button, it sends me to http://www.simongoland.com/?bfa_ata_...tings-download, which simply displays the home page.

What shall I try next?

Thanks!

lmilesw May 27, 2011 06:54 PM

What addresses do you have in the two URL fields of your WordPress General Settings? What is the URL for you Atahualpa site.

deuxetoiles May 27, 2011 06:58 PM

Hi Larry,

The answer to all three is http://www.simongoland.com

You can see the actual Atahualpa pages (in mid-design) by going to http://www.simongoland.com/test-page/

Thank you,

Amy

lmilesw May 27, 2011 07:34 PM

That is why the exports aren't working. You need to have http://www.simongoland.com/test-page/ in those URL fields until the site is actually in the root.

deuxetoiles May 28, 2011 10:01 AM

Okay, I'll try it, but that's not the root of the site, so can you explain, please?

deuxetoiles May 28, 2011 10:09 AM

I changed the Site address (URL) and it worked. I think I understand why. http://www.simongoland.com/home/ is going to the current, non-WP site, so Atahualpa gets confused.

Thanks!

lmilesw May 28, 2011 10:54 AM

It IS the CURRENT root however. When the site moves you will have to change those addresses again.

deuxetoiles May 28, 2011 03:47 PM

Just for the record, changing the site url to any other page on the site made the export work, even though it is not the root of the site. I think this because the actual root is currently conflicting with the index.html file already there.

Thanks for your help in finding a way to make it work!


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