[SOLVED] After being hacked old site restored, now problems with latest theme
Hi,
Recently our site has been hacked. The host removed all suspicious stuff, viruses etc. After that they restored a back-up which is based on Atahualpa 3.4.9. So I installed the latest version(3.7.10), but all settings have disappeared. In the beginning(years ago) I have seen this before, but now I do not know how to fix this. Are there any tips to do a proper up-date? Thanks, André |
when they did the restore to 3.4.9, did the site display properly?
What version of WP did they restore you back to? the newest version of atalualpa needs a newer version of WP. and didn't you have your own backups?? You do them on a regular basis don't you? |
:o no regular backups.....
They installed the latest WP again. And with the Atahualpa version 3.4.9, it looks oké |
What is the URL?
If you send me a pm with an admin id/pw I'll poke around |
Hi juggle dad,
I will send you a PM Regards, André Hilhorst |
can you manually inatall 3.7.10 following the instructions here folow the manual upgrade instructions.
Also do you have access to phpMyAdmin and are you comfortable with it? |
I can manually install, activate the them, but get a blank screen with text and header.
The rest of the settings is gone. Where do I find php myadmin? |
From you question, I'm going to guess you never used it. phpMyAdmin is generally supplied by the host in the cPanel.
also I thought they restored to 3.4.9?? you have 3.4.5.1 on the site?? |
aha, via the cpanel. Yes, I have used it in the past.
I will try that this evening. Via this computer I do not have access to cpanel. Regards, André |
I thought they restored to 3.4.9?? you have 3.4.5.1 on the site??
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yes, a type mismatch from me.
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can you install 3.4.9 because we can export the settings fron there and take a look at them
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Done that, but facing the same problem.
Regards, André Hilhorst |
1 Attachment(s)
ok, this is good. I went into your site and exported the settings. I then imported them into a 3.4.9 site I have. I switched to 3.7.10 and it looks good so I exported them.
activate 3.7.10 and import the attached settings and see if it looks ok to you. |
Thanks Juggledad,
Now I can continue. Regards, André Hilhorst |
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