Problem: Missing header image on page
 

Hi,

I'm having trouble with the header images on new pages. I made a new gallery page, but the header image is gone. See below:

Proper display: http://www.gailjewelers.com/collecti...imal-instinct/

Problem page: http://www.gailjewelers.com/collecti...ct-collection/

Any ideas on what I'm doing wrong?

Cheers

could it be that the actual page is 'http://www.gailjewelers.com/collections/animal-instinct/' not
'http://www.gailjewelers.com/collections/animal-instinct-collection/'

I'm not sure what you mean by "actual page". They're both pages.

Is there a link in the menu to both?

No, but that's because I've set the problem page (http://www.gailjewelers.com/collecti...ct-collection/) to private. It's otherwise setup the same as the page that is properly displaying the header image.

Maybe a better question is this: how can I control the header image? Is it done in ATO or in the page edit? I tried ATO extensively but couldn't figure out how to configure the image per page. Thanks for taking the time to help me learn.

Because the page is private, you are getting a not found. Since you have all your header images set by the CSS Inserts based off the 'body' tag...ie
and the not found page has class of 'error404'
no image is found to be shown

You could set a default image - set before any of the other CSS inserts
and this would show if no specific image was specified for the page

1) if you are on 342 - that is an old release
2) because the page is private, you are getting a 404 causing the 'error404' class